I confirm that I have read and understood the definition of a complaint and the procedures for complaint management outlined by Universiti Teknologi Malaysia (UTM) as referenced through the Public Complaints Bureau (PCB). I certify that all personal details and information provided are accurate, and I take full responsibility for them.

UTM shall not be held liable for any loss or damage arising from using this service.

All submitted information will remain confidential and will only be used by UTM to solve the related complaints and provide relevant feedback.